Reading Comprehension

Our IT department at Garfield & Associates began using CloudVault Business Backup on February 1 after our previous provider announced a 40% price increase. Migration took two business days, and the CloudVault support team guided us through each step by phone. Our 2.4 terabytes of data transferred without any file corruption. The dashboard is straightforward. Backups run automatically at midnight, and each morning I receive a summary email confirming completion. The restore feature is also fast—when an accountant accidentally deleted a folder on February 18, we recovered all 320 files in under 10 minutes. One concern is the upload speed for large files. Any single file over 500 megabytes takes noticeably longer to back up, sometimes exceeding 15 minutes. CloudVault support (reached at support@cloudvault.io on February 20) acknowledged this and said an infrastructure upgrade is planned for April. At $12 per user per month, CloudVault is competitively priced and well suited for mid-sized professional services firms.

Subject: Office Relocation Timeline—Action Required Hi team, As you know, our department is moving from the 8th floor to the 12th floor on Saturday, May 10. Here is the timeline and what I need from each of you: By Wednesday, May 7: • Label all personal items (desk contents, plants, framed items) with your name and new desk number. • Disconnect all cables from your monitor and keyboard. IT will handle server equipment. By Friday, May 9, at 3:00 P.M.: • Place labeled items in the brown moving boxes provided by Facilities. Boxes are available in the supply room. • Clear your current desk surface completely. Movers will not transport unlabeled items. Monday, May 12: • Report to the 12th floor at your usual start time. Your new desk assignment is posted on the intranet. If you need additional boxes or have oversized equipment, contact Facilities at ext. 320 by Thursday, May 8. Thanks, Grace Yamamoto Operations Director

NOTICE To: All Employees From: Sustainability Committee Date: May 20 Effective Monday, June 2, a new recycling program will be implemented across all floors. Under the updated system, individual desk-side trash cans will be removed and replaced with centralized waste stations located near the elevators on each floor. Each station will have four clearly labeled bins: • Paper and cardboard • Plastic and metal containers • Glass • General waste (non-recyclable) Compostable food waste bins will be available in the cafeteria and break rooms only. To support the transition, the Sustainability Committee will host brief information sessions on May 28 and May 29 at noon in the main conference room. Attendance is optional but encouraged. We understand this is a change in routine. Our goal is to reduce landfill waste by 30% within the first year. Questions and feedback can be directed to sustainability@crescentgroup.com.

June 5, 2026 Dr. Sandra Kim Director of Corporate Services Maplewood Health Partners Dear Dr. Kim, I am writing on behalf of Westgate Manufacturing to request a proposal for annual employee health screenings at our Plainfield facility. We have approximately 280 employees across three shifts, and we would like to schedule screenings during the last two weeks of August. The screenings should include blood pressure checks, cholesterol panels, vision tests, and a brief consultation with a nurse practitioner. We would need your team to be on-site from 7:00 A.M. to 6:00 P.M. to accommodate all shifts. Please include the per-employee cost, equipment requirements, and the number of medical staff needed. We have two large conference rooms available for setup. Kindly submit your proposal by June 20. If you have questions about our facility or employee count, feel free to contact me at (555) 784-1500 or hmorales@westgatemfg.com. Sincerely, Hector Morales HR Director Westgate Manufacturing

Supplier Factory Visit — July 9 (Dongguan, China) All times are China Standard Time (CST). Company shuttle departs hotel at 7:45 A.M. 8:30–9:00 A.M. Welcome and safety briefing (Factory main office—steel-toe shoes required) 9:00–10:30 A.M. Production floor tour (no photography without permission) 10:30–10:45 A.M. Break and refreshments 10:45–11:30 A.M. Quality control lab demonstration 11:30 A.M.–12:15 P.M. Packaging line review (bring printed specification sheets) 12:15–1:15 P.M. Working lunch with factory management (Canteen, 2nd Floor) 1:30–2:15 P.M. Pricing and minimum order quantity negotiation (Meeting Room A) 2:30–3:00 P.M. Summary and action items 3:15 P.M. Shuttle returns to hotel Note: Visitors must present a passport or company-issued photo ID at the factory gate. If you plan to take samples back, coordinate with the export team by July 7.

Oakridge Property Management is seeking a full-time Facilities Maintenance Technician for our commercial building portfolio in the greater Portland area. The role involves performing preventive maintenance on HVAC systems, plumbing, and electrical equipment, as well as responding to tenant repair requests. Schedule: Monday through Friday, 7:00 A.M. to 3:30 P.M. On-call rotation one weekend per month is required for emergency repairs. Requirements: • Three years of experience in commercial building maintenance • EPA Section 608 refrigerant certification • Valid driver's license (company vehicle provided) • Ability to lift up to 75 pounds and work at heights up to 30 feet Compensation: $55,000–$62,000 annually, based on experience. Benefits include full medical and dental coverage, a retirement plan with employer match, and 12 paid holidays per year. Apply by sending a resume to careers@oakridgepm.com with the subject line "Maintenance Tech—Portland" by July 15.

Subject: Quarterly Newsletter Content—Deadline Reminder Hi department heads, This is a reminder that content submissions for the Q3 company newsletter are due by Friday, July 18, at 5:00 P.M. The newsletter will be published on August 1 and distributed to all employees and key clients. Each department is asked to submit: • A 150-word summary of a recent project or achievement • One high-resolution photo (minimum 300 DPI) with a caption • Any upcoming events or milestones to highlight Please send all materials to newsletter@crestviewpartners.com. If you need help with writing or editing, the Communications team can assist—just reach out by July 11 so we have time to work with you. Last quarter's newsletter received positive feedback from several clients. Let's keep the momentum going. Thank you, Megan Torres Communications Manager

NOTICE To: All Tenants, Grandview Tower From: Property Management Date: July 1 Phase 2 of the elevator modernization project will begin on Monday, July 14, and is expected to be completed by Friday, August 8. During this phase, Elevator C (west lobby) will be taken out of service for cab replacement and control system upgrades. Elevators A and B will remain operational. However, wait times may increase during peak hours (8:00–9:30 A.M. and 4:30–6:00 P.M.). Tenants on floors 2 through 5 are encouraged to use the stairwell when possible. Delivery companies should use the service elevator accessed from the loading dock on the south side of the building. The service elevator operates from 6:00 A.M. to 8:00 P.M. We appreciate your patience during this important upgrade. For updates, visit the building portal or contact Property Management at pm@grandviewtower.com.

Reviewed by: Thomas Brennan, Office Manager Posted: June 15 We purchased three AirPure Office Air Purifiers after several employees reported allergy symptoms following a carpet replacement in our building. Each unit covers up to 800 square feet, which works well for our open-plan sections. Installation was simple—just plug in and select a fan speed. The difference was noticeable within 48 hours. Allergy complaints dropped significantly, and the air in the office smells noticeably fresher. The units run quietly on the lowest setting, which is important because some desks are only six feet away from a purifier. The HEPA filters need replacement every six months and cost $45 each. The manufacturer recommends ordering replacements directly from their website to ensure compatibility. One unit's indicator light malfunctioned and showed a false filter change alert after only three weeks. We contacted customer service, and they sent a replacement sensor at no charge. At $289 per unit, the AirPure is a reasonable investment for offices dealing with air quality issues.

Beacon Communications is hiring a Customer Service Team Lead for our call center in Tampa, Florida. The Team Lead supervises a group of 12 agents, monitors call quality, reviews performance metrics, and escalates complex customer issues to management. Schedule: Monday through Friday, 8:00 A.M. to 5:00 P.M. The role requires availability for one Saturday per month during product launch periods. Requirements: • Three years of customer service experience, including one year in a supervisory role • Experience using CRM software (Salesforce preferred) • Excellent verbal and written communication skills • Ability to work under pressure during high-volume call periods Compensation: $48,000–$54,000 per year, depending on experience. Benefits include paid time off, health insurance, and an annual performance bonus of up to 10% of base salary. Send your resume to jobs@beaconcomm.com with the subject line "Team Lead—Tampa" by August 20.